February 15 2016 0comment Share: 3 Awesome Gainsight Implementation Tips Posted by Irit Eizips In Blog, Customer Success, Technology The old days when businesses were simply reactive are over. Customer success enables a business to be proactive and thus reduce churn to identify upsell opportunities and problems before they happen. Ideally, one of the […] Continue Reading
February 15 2016 0comment Share: Super Easy Ways for International Customer Campaign Posted by Irit Eizips In Blog, Customer Success One of Customer success’s primary challenges is enabling effective and timely communication in an organization. Customer success managers must be familiar with this concept. It’s not just about sending customers the right email at the […] Continue Reading