Presenting to Your Board of Directors?!
Prove the Value of your Customer Success team at your next board meeting with this blueprint!
This completely INVALUABLE download is composed of a detailed PowerPoint template,
cultivated by real experienced executives in the field of Customer Success.
Here's what this download will help you with...
Which metrics you need to be focusing on How to visually present it to the board A way to correlate your findings to the board
Take your Board of Directors for example; they want specific Customer Success trends delivered to them in a condensed, efficient way… How do you do that?! Jeffrey Piper founder and Chief Customer Officer of SpringCM recommends presenting namely with the three R’s: Referrals, Reference-ability and Retention!
to the BOARD of Directors?
Referrals, Reference-ability, and Retention are the three aspects you NEED to focus on
when presenting to the Board of Directors. So if you haven’t yet been presenting
reference-ability or level of referrals as a result of customer success,
we’re definitely going to show you how!
Directors away with
on your next board meeting with this