Category: Churn

Merger and Acquisition: The Ultimate Playbook for CSMs!

All Infographics > The Ultimate Merger and Acquisition Playbook for Customer Success 🗓 July 13, 2022 In Churn Discovering M&A Earlier When a merger and acquisition happens, a lot is at stake for customers and [...]

Handling Code Red Customer Situations

All Infographics > Handling Code Red Customer Situations By Sean Ruane 🗓 June 17, 2022 In Churn Every company experiences technical issues with customers, and the way technical issues are handled defines the relationship between [...]