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If you are in the process of building your customer success team, these slides will provide you with tips on how to improve your current capacity planning and hiring process.
To address a holistic approach to building Customer Success teams, Guy Galon, VP of Customer Success at Hysolate, shares his framework to help you in hiring new talents based on 4 customer success managers role profiles.
To learn more, download Guy’s slides or watch this video.
Need help in optimizing your Customer Success strategy? Reach out to CSM Practice.
If you are in the process of building your customer success team, this video will provide you with tips on how to improve your current capacity planning and hiring process.
When hiring CSMs, hiring managers look for specific skills, and a candidate has to display a specific set of skills that enable them to compete and be an excellent CSM for an organization.
Multi-faceted CSM Model
If you are in the process of building your customer success team, these slides will provide you with tips on how to improve your current capacity planning and hiring process.
To address a holistic approach to building Customer Success teams, Guy Galon, VP of Customer Success at Hysolate, shares his framework to help you in hiring new talents based on 4 customer success managers role profiles.
To learn more, download Guy’s slides or watch this video.
Need help in optimizing your Customer Success strategy? Reach out to CSM Practice.
If you are in the process of building your customer success team, this video will provide you with tips on how to improve your current capacity planning and hiring process.
When hiring CSMs, hiring managers look for specific skills, and a candidate has to display a specific set of skills that enable them to compete and be an excellent CSM for an organization.