In a Customer Success Executives Roundtable session, Christina Augustine, Chief Operating Officer at Bloomreach shared their customer success story and the diligent process she took to assess her company’s CSM practice. As a big data company, Bloomreach has grown and matured its customer success through its structured approach to its customers. Learn from the evolution of Customer Success at BloomReach.
For more details, watch the recording of this roundtable session or download Christy's presentation slides here:
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