Earlier this year, CSM PRACTICE conducted a global market research to assess trends in renewal process management.
The research highlights the importance of developing a mature renewal framework. One that includes various factors that influence its efficacy.
From how your CSM compensation plans are set up, to the manner in which cross-functional teams collaborate with one another during this phase; there are multiple adjustments we can make to optimize the renewal phase.
Download the infographic to gain answers to questions, such as:
Download your copy of the “2022 Renewal Management Global Market Trends” infographic and share it with your colleagues.
Whenever you’re ready… here are 3 ways I can help you build, optimize, or scale your Customer Success practice:
