Who Should Own the Renewals and Upsells?
Sales or Customer Success?
RENEWAL OWNERSHIP GUIDELINE
Watch our YouTube Video with Boaz Maor, Chief Customer Officer at Talech, as he explains his methodology for deciding who should own the renewals - Sales or Customer Success.
Download his methodology and watch the video to help you develop a thoughtful alignment between sales and customer success regarding the ownership of the commercial responsibilities.
To learn, read this blog: Who should own the Renewals and Upsells? Sales or Customer Success?
