Dan Schoenbaun

By Irit Eizips May 09, 2016 In
Dan Schoenbaun 1
CEO
CSM Practice proposal to help us take Customer Success to the next level was compelling and spot on the issues we needed to address. Irit was quick to diagnose and propose a clear course of action... It was exactly what we needed, so it was easy to start working with her right away.
Written By:
Irit Eizips

Irit is the Chief Customer Officer & CEO at CSM Practice, is a world-renowned expert on customer retention, upsells, cross-sells, and customer value strategies and methodologies. Since 2013, Irit has been pivotal in shaping Customer Success best practices. She has been nominated as a top Customer Success strategist and influencer, year after year, since 2013. Irit was recently named one of the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. She is frequently producing thought leadership on her youtube channel (CSM Practice) and is often featured as a speaker at conferences and Customer Success publications.