ABOUT US

WHO WE ARE

About UsCSM Practice is a boutique customer success consulting firm that has been on business since 2014. We are a small team with big results and a hands on consulting approach that handles everything from strategy to execution.

WHAT WE DO

We’ve been helping technology and service organizations reduce churn, improve expansion selling and increase advocacy since 2014.

About Us

OUR VALUES

About Us

INTEGRITY

We do what’s right for our clients even when it’s not easy.

PEOPLE

We listen more than we talk and take genuine interest in what matters.

TRUST

We explore options without bias to help our clients make well-informed decision.

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