How to Optimize your Renewal Process

September 18, 2020

In this Chat and Learn series, we invited Taylor Johnston, Director for Customer Success at Salesloft, a sales engagement platform that helps sales organizations deliver better sales experience for their customers. With the continuous growth […]

Renewal Optimization
Customer Maturity Scoring

Customer Maturity Scoring Model

  Our latest Customer Success Executives Roundtable was led by Liz McChrystal, Ph.D., Vice President of Revenue Enablement at Accent Technologies. During the session, Liz highlighted the tremendous impact of creating and leveraging the Customer […]

Achieving 100% Customer Retention

Customer retention is the process of engaging with existing customers to continue buying your products or services. It’s one of the main factors to measure a business’ success. If customer retention is poor, there is […]