Key SaaS Metrics that Matter

February 9, 2023

With the value of the software-as-a-service (SaaS) market estimated to hit $225 billion in the US by 2025, the industry offers lucrative opportunities for tech entrepreneurs. However, launching a SaaS company can be risky. Recent […]

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key saas metrics
customer success manager capabilities model

The Customer Success Manager Capabilities Model

The Customer Success landscape has massively evolved in recent years, and the demand for Customer Success talent consistently grows. As the domain is relatively young in age, there is a shortage of experienced CS professionals […]