Success Cases

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Building a world-class customer success organization

Success Cases

Veriforce is a leading provider of software and services that enhance workforce and community safety as well as efficiently manage their contractor workforce.

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Customer Success Stories

Our clients trust us to help them grow revenues from their existing install base by implementing best in class customer success strategies. See how our clients have realized their goals partnering with CSM Practice.
Success Cases

Exceeding goals with scalable customer success

Success Cases

CSM Practice optimized Delphix’s QBR and renewal forecast processes. Together, they designed and implemented a strategy that improved transparency and cross functional collaboration.

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Success Cases

Scaling customer success to double revenue

Success Cases

CSM Practice assessed and redesigned New Relic’s customer success Success Plan processes, templates, systems and cross-functional collaboration model. In working with CSM Practice, New Relic gained valuable insights into becoming a world-class customer success organization.

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Success Cases

DRIVING EXPANSION WITH REPEATABLE VALUE PLAYBOOKS

Success Cases

Accent technologies is a cloud-based sales enablement company helping organizations sharpen their sales execution.

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Success Cases

Building a world-class customer success organization

Success Cases

Veriforce is now confidently implementing an end-to-end customer success framework by rolling out milestone-paced recommended deliverables as defined by CSM Practice.

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