Time to First Value is the amount of time that it takes a new customer to achieve their Aha! moment—that moment when they derive value from your product or service.
Eyal Maor, SVP Customers at Glassbox shares what drove his team to measure the Time to First Value delivered and how his company shortens TTFV to help their customers achieve a faster return on investment of time. Download his slides "Why Measure TTFV."
To learn more about Time to First Value or TTFV, watch this video now.
Need help in optimizing your Customer Success strategy? Reach out to CSM Practice now!