Infographic: 2022 Global Customer Success Manager Salary Trends
November 16, 2022 In CCO
CSM Practice recently conducted a global market research to assess the correlations between compensation plans and net retention rate.
In this infographic, we share our insights from this global research, including global trends in CSM compensation plans, alongside salary structures that have a positive correlation with superior NRR (Net Retention Rate).
Download the infographic to get answers to common questions like:
- Which factors are used to calculate the variable payout?
- What portion of CSMs receives incentives based on upsell revenues?
- Do companies typically place any limitations on the incentives offered to CSMs for upselling services vs. software?
Click here to download your copy of the ‘2022 Customer Success Salary Global Market Trends’ infographic. Please share it with your friends and colleagues.
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Additional Resources
- Video: COMPENSATION PLANS for Customer Success Managers
- Blog: Customer Success Manager Salary Best Practices
- Infographic: Four Key CSM Role Profiles you want to hire for!
- Infographic: The 10 Skills of Highly Effective CSMs
- Blog: Customer Success Career Development:
- Video: Steps in Hiring the Right CSM (Customer Success Manager)
- Video: Hiring a First-Time Customer Success Manager
- Video: 2021 Customer Success Manager Salary Trends
- Video: Recent trends in HIRING Customer Success Managers (CSM’s)
